Terms of service

CBON Engineering – Terms of Service

Welcome to CBON Engineering. By accessing our website at www.cbonengineering.com or purchasing our products, you agree to the following Terms of Service.

Please read these terms carefully before placing an order.

1. General Conditions

CBON Engineering specializes in aftermarket automotive products, including carbon fiber, forged carbon, fiberglass, custom body panels, and related automotive accessories.

By using our website, you agree to provide accurate and complete information when placing orders.

We reserve the right to refuse or cancel orders for legitimate reasons, including suspected fraud, incorrect pricing, product unavailability, or inaccurate customer information, subject to applicable law.

2. Product Information

We make reasonable efforts to accurately display product descriptions, photographs, specifications, and pricing.

However, certain products may have slight variations in appearance, including:

• Carbon fiber weave patterns
• Forged carbon patterns
• Surface finishes
• Color and texture
• Minor manufacturing tolerances

Actual product appearance may vary from website photographs.

Customers are responsible for reviewing product descriptions and confirming vehicle compatibility before purchasing.

3. Order Processing and Manufacturing

Certain CBON Engineering products are manufactured or prepared after an order is placed.

Estimated production and processing times may vary depending on the product, material availability, customization, and manufacturing schedule.

Estimated production lead times are not guaranteed delivery dates.

Customers acknowledge that custom and made-to-order automotive parts may require additional manufacturing time.

We will make reasonable efforts to communicate significant delays.

Nothing in this section limits customers’ rights under applicable shipping and consumer protection laws.

4. Order Cancellation Policy

Customers may request an order cancellation within 5 calendar days of the original purchase date.

Cancellation requests received after the 5-day period may be denied.

Orders that have already shipped cannot be canceled through the standard cancellation process.

If an order is canceled and a refund is due, it will be issued to the original payment method in accordance with applicable law.

Custom or special-order products may have additional restrictions disclosed before purchase.

5. Return and Refund Policy

Customers must request a return or refund within 10 calendar days after receiving their order.

Returned products must meet the following conditions:

• Be unused and uninstalled.
• Be in original condition.
• Include original packaging and accessories.
• Include proof of purchase.
• Receive return authorization from CBON Engineering.

Products returned without prior authorization may be refused.

Return shipping costs and any applicable restocking fees will be disclosed in the Return & Refund Policy.

Requests submitted after the 10-day return window may be denied, except where otherwise required by law.

Damaged, defective, or incorrectly supplied products will be handled in accordance with applicable consumer protection laws.

6. Shipping and Freight Delivery

CBON Engineering ships automotive products using parcel delivery services and freight carriers.

Customers are responsible for providing accurate shipping information and being available to receive deliveries when required.

For large items, including hoods, fenders, and body panels, customers are encouraged to inspect packaging and products promptly upon delivery.

If visible shipping damage is discovered, customers should:

1. Photograph the damaged packaging.
2. Photograph the affected product.
3. Note visible damage on the delivery receipt when possible.
4. Contact CBON Engineering promptly with their order number and supporting photographs.

Failure to document damage may complicate a freight claim but does not automatically eliminate rights provided by law.

Shipping estimates are subject to carrier operations and applicable legal requirements.

7. Installation and Vehicle Compatibility

CBON Engineering sells aftermarket automotive products that may require professional installation.

Customers acknowledge that:

• Some products may require adjustments for proper fitment.
• Professional installation is recommended.
• Modifications may be necessary depending on the vehicle and product.
• Customers should verify compatibility before purchasing.
• Certain products may be intended for off-road or show use only where disclosed.

CBON Engineering is not responsible for damage directly caused by improper installation, misuse, or unauthorized modification, to the extent permitted by law.

Customers are responsible for complying with applicable vehicle safety, emissions, and road-use regulations.

8. Custom and Special Orders

Custom-made and specially ordered products may have additional terms relating to manufacturing, cancellation, and returns.

Any special restrictions will be disclosed before the customer completes the purchase.

Customers are responsible for verifying custom specifications before approving an order.

9. Pricing and Payments

All prices are displayed in U.S. dollars unless otherwise stated.

Prices may change without prior notice, but changes will not affect an accepted order unless agreed to by the customer or permitted by law.

Applicable taxes and shipping charges will be displayed during checkout where required.

Orders must be paid using an accepted payment method.

We reserve the right to verify payment information to prevent fraud.

10. Product Warranties

Any applicable product warranty will be described on the product listing or in separate warranty documentation.

Warranty coverage may vary by product and manufacturer.

Damage caused by improper installation, accidents, misuse, neglect, or unauthorized alterations may be excluded from voluntary warranty coverage.

Nothing in these Terms excludes warranties or remedies that cannot legally be disclaimed.

11. Limitation of Liability

To the fullest extent permitted by applicable law, CBON Engineering will not be liable for indirect, incidental, special, or consequential damages arising from the use or misuse of our products or website.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

12. Chargebacks and Payment Disputes

Customers are encouraged to contact CBON Engineering to resolve order-related concerns before initiating a payment dispute.

We may provide relevant order documentation, including purchase records, communications, tracking information, and applicable policies, to payment processors when responding to disputes.

Nothing in these Terms restricts a customer’s lawful right to dispute a transaction with their payment provider.

13. Intellectual Property

All original CBON Engineering website content, including logos, branding, product photographs, graphics, and descriptions, is protected by applicable intellectual property laws.

Unauthorized reproduction or commercial use of protected content is prohibited without written permission.

14. Privacy

Customer information is collected and processed in accordance with our Privacy Policy.

Please review our Privacy Policy for information regarding personal data collection, use, disclosure, and applicable privacy rights.

15. Changes to Terms

CBON Engineering may update these Terms of Service periodically.

Updated terms will be published on our website with a revised effective date.

Changes will not retroactively alter accepted orders unless permitted by law.

16. Governing Law

These Terms are governed by the applicable laws of the U.S. state in which CBON Engineering is legally established, subject to mandatory consumer protection laws and other applicable legal requirements.

17. Contact Information

For questions about orders, cancellations, returns, or these Terms of Service, please contact:

CBON Engineering

Website: https://cbonengineering.com

Email: [Insert official business email]

Business Address: [Insert business mailing address]

By placing an order through our website, customers agree to the applicable Terms of Service and policies presented during checkout, subject to applicable law.